Last updated on September 1, 2025
1. Introduction
Smartplace Pty Ltd ("we," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.smartplace.ai) and use our Services.
2. Information We Collect
(a) Information You Provide to Us
When you register for an account, use our services, or communicate with us, we collect information you provide, such as your name, email address, phone number, and payment information.
(b) Information We Collect Automatically
When you navigate our website and services, we may collect log data, usage data, device information, and information from cookies.
(c) Information from Third Parties
We may receive information about you from our business partners or other third-party sources.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our Services
- Process and complete transactions, and send you related information
- Improve, personalize, and expand our Services
- Communicate with you, including for marketing and promotional purposes (where you have consented)
- For compliance, fraud prevention, and safety
4. How We Share Your Information
We may share your information:
- With our third-party service providers and sub-processors who help us operate our business
- With our business partners to offer you certain products or services
- To comply with legal obligations or to protect our rights
- In connection with a business transaction, such as a merger or sale of assets
5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data: the right to access, the right to rectification, the right to erasure, the right to restrict processing, the right to data portability, and the right to object.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. For more information, see our Cookie Policy.
7. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at: privacy@smartplace.ai.
For privacy choices and data subject requests, visit our Your Privacy Choices page.